Returns & Exchanges

U.S. RETURNS

We want you to be O sO happy with your purchase.  You may exchange or return your items for a full refund within 60 days of purchase. We accept items that have not been altered or worn. Please note that your refund will be credited to the original form of payment.  The return shipping fee is $5.95.

Click here to begin your return or exchange.  

INTERNATIONAL RETURNS

At this time, we do not offer free return shipping on international orders. 

Click here to begin your international return.  

QUESTION ABOUT YOUR CLASP? 

Email us at wecare@oventure.com or call 214-842-7571 and we will gladly help you.

RETURNS PROCESSING TIME

Your refund will be processed within 5-10 business days from when your return is received by our warehouse. In some cases it can take up to one full billing cycle for the credit to reflect on your account.